FAQ

Frequently Asked Questions

How do I schedule a counseling appointment?

If you are a new client and have questions or would like to schedule an appointment, please call us at 312.761.4747, send a message through our contact form, or email us at info@mindsypsychology.com.

If you are a current client, please visit the client portal to schedule appointments, access documents, and make payments.

Do you accept insurance?

Mindsy Psychology is an in-network provider for Blue Cross Blue Shield PPO, Blue Cross Blue Shield Blue Choice, Aetna PPO, Evernorth PPO, and UnitedHealthcare. We are currently an out-of-network provider for all other insurances.  For all other insurance providers, many insurance policies provide benefits that reimburse a portion of the cost of services provided by licensed psychologists and counselors who are out-of-network. For out-of-network claims, we provide billing statements that clients may submit for reimbursement according to the benefits specified by their insurance plan for out-of-network providers. 

How does therapy work?

Therapy works through the interaction and dialogue between therapist and client. The therapist uses techniques to create a space where the client feels safe, understood, and empowered. The process from beginning to end is collaborative; goals especially are set collaboratively. Examples of goals in counseling may be:

  • Decrease feelings of worry and sadness, and unwanted thoughts or behaviors.

  • Increase self-acceptance and self-confidence

  • Create and establish healthy boundaries in relationships

  • Increase ability to communicate in a healthy way

  • Explore beliefs about self, others, and spirituality

  • Explore and heal underlying experiences that contribute to current functioning

The course of therapy depends on goals, but you can anticipate learning skills, identifying positive ways to cope, and exploring different life experiences. Therapy continues until you believe you have met your goals and often results in feeling more self-assured, free, and supported.

Do you accept credit cards?

We accept Visa, American Express, Discover, and MasterCard, as well as personal checks and cash.